Change Management

New systems and strategies can be highly disruptive to your business. Organizational change management can help ensure your transition to new processes goes smoothly. Our strategists work across teams and disciplines to orchestrate strategies that reach the right audiences with the right messages and experiences.

• Integrate following a merger or acquisition

• Align, prepare and engage leaders

• Shift culture

• Reorganize or restructure

• Strengthen employer reputation

• Ground your strategy in insight and foresight

Process Improvement

TSG works with your business to identify operational objectives, existing gaps, and optimization opportunities. We use operational excellence, Lean-Agile, and cutting-edge automation methods, helping clients cost effectively address business process challenges and unlock the value of your existing platforms. 

• Identifying change types

• Determining risk, impact and change sources

• Prioritizing the change and accompanying submissions

• Creating process metrics for organizational use

• Complete and thorough process documentation

DE&I Strategy

TSG’s people-first approach focuses on communications as the key to designing, deploying and measuring strategies for improving diversity, equity and inclusion (DE&I) inside and out. We bring together a powerful, integrated network of DE&I, public affairs, social impact, crisis, employee engagement and change management to ensure that the stated values and behaviors of your organization aren’t just words on a page, but visible manifestations of the way you do business.

• Auditing DE&I metrics and perceptions to identify and address gaps

• Conducting discovery and benchmarking exercises to root DE&I efforts in data and insights

• Identifying opportunities for civic and social impact

Enterprise Application Integrations

We help organizations implement and integrate the world’s leading software solutions like CRM, and ERP applications. Providing clear roles, decision rights, and policies that facilitate efficient system integrations within and across other capabilities, functions, and partnerships.

Instructional Design

Adding instructional design to your process helps you create the interactive learning environment learners crave. By bringing the important information to the forefront and presenting it to your employees in an order that makes sense to them, your training courses will be more efficient, resulting in less wasted time—and in business, time is money, so you’re saving that too.